Golf Operations Co-Ordinator – Pinjarra GC (Western Australia)

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Country Golf at it's best

Pinjarra Golf Club is a country club with an exceptional 18 hole golf course located in the Peel district of Western Australia. The course is highly rated with the greens consistently considered amongst the best in Australia. The Club has a total membership in excess of 500, with 400 active players.

The course is open to visitors and receives over 10,000 green players per year. The Board has set an objective and implemented many innovative membership packages to increase membership and to develop its facilities and operations to support growth and membership loyalty.

We are seeking an enthusiastic PGA Member to lead our Golf Operations.

You will have input on our future strategic shape and direction, with a keen eye for detail, and enjoy a hands-on approach to all facets of our Golf Operation activities. You will be required to consistently exceed the expectations of our Members and Guests, have a strong work ethic, work well within a team environment, be committed to ongoing improvement and have excellent communication skills.

The successful applicant will report to the General Manager and be responsible for management of the day-to-day operations of our Pro Shop, including the Proshop food & beverage facilities, the practice range, managing the motorised golf fleet, collecting green and member competition fees and managing all competition events.

Essential Criteria

• Certified PGA Professional with extensive knowledge of golf course rules, etiquette and equipment
• Minimum of 3 years’ experience in golf retail industry
• Previous experience in retailing (providing excellence in customer service) and store presentation / stock displays
• Sound business acumen with commercial and financial competence
• Skilled in club fitting and repair service
• Excellent personal presentation and communication skills
• Ability to maintain and manage time sheets for members and guests
• Knowledge and experience with Microsoft office, Point of Sale, MiClub & Social Media systems.
• Responsible Service of Alcohol & Restricted Approved Manager Certification
• A current National Police Clearance (less than 3 months old)Duties and Responsibilities will include but not limited to;
• Present and operate a clean and tidy, appropriately stocked Pro Shop, providing expert advice, customer service excellence and timely club repair. Management of Pro shop retail operations must be maintained to a profitable standard.
• Engaging with Members and guests ensuring the Club is meeting and exceeding expectations of service and product delivery.
• Full accountability for golf operations including tee times, social bookings, public visitors, practice range revenue and member golf.
• Course player management in conjunction with Match & Green Committee, to include speed of play and course usage analysis and management of all conduct, dress, and etiquette standards.
• Planning, execution, and administration of all elements of all golf competitions,
tournaments and corporate events as per the annual business plan and calendar of the Club.
• Ensure the Club’s processes and protocols are in keeping with current industry guidelines and WH&S requirements.
• Work closely with the General Manager and the Management Team / Board to
develop and implement an annual business development strategy for the Club, which includes recruiting new members and retaining existing members.
• Develop strategies to maximise player yields for both competition and green fee players and cart usage.
• Support the Club with the design of all member game improvement programs
including, but not limited to, juniors, women’s, senior’s and beginners.
• Match & Green Committee meetings attendance.
• Assist Membership Sales with Membership inquiries and new Member processes.
• Marketing and management of Corporate Golf Days and Open Events.

Remuneration

An attractive salary package will be negotiated with the successful applicant.

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