Royal Sydney

Receptionist – Royal Sydney Golf Club (NSW)

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About The Royal Sydney Golf Club

The Royal Sydney Golf Club, founded in 1893, is one of Australia’s most reputable social and sporting institutions. Our staff are professional, engaged and recognised for their skill and talent.
We all work together to progress the Club and to uphold its traditions; we aim for excellence, to lead and support each other, and to enjoy the experience.What’s in it for me?
While upholding the important traditions of the Club, all staff members are encouraged to strive for constant innovation, excellence, leadership and enjoyment in all they do. The Club provides a supportive workplace that values hard work, talent, enthusiasm and respect for traditions.


  • Free daily staff meals
  • Access to sporting facilities and fitness classes
  • Discounts on wine, sporting goods
  • Uniforms provided
  • Supportive working environment

The role
You will be the hub of information for the Club and be responsible for creating a seamless member experience at the front desk and delivering exceptional service levels.

You would be required to be available weekdays & weekends (rotating roster), shifts will range from 5.30am starts to 9.30pm finishes.

The key tasks include:

  • Accommodation enquires, performing both check-in and check-out services
  • Proving exceptional service to members and guests with a very broad range of enquires and requests.
  • Answering telephone calls in a prompt and professional manner.
  • Ensuring a smooth running Front Desk and striving to exceed member and guest expectations.

What does the Club need from me?

  • Demonstrate a passion for customer service
  • Demonstrated high levels of organisation, time management skills and composure under pressure
  • Excellent verbal and written communication skills
  • Have advanced computer skills including word, excel and outlook programs.
  • Have customer service and front desk experience
  • Be available to work flexible hours, this includes morning, afternoon, weekends and public holidays.
  • Ability to build and maintain effective working relationships with other staff

Essential Criteria:

  • RSA Certificate
  • Current First Aid
  • Previous experience in a similar type role

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