• The game of golf has been growing. Quietly gaining momentum.

• Quietly resurging. A kind of resurgence that rarely happens.

• Some have noticed, some have not. But we have…

That’s because Topgolf Callaway Brands is driving the course to a more modern approach to golf and the lifestyle that goes with it. Callaway changed the face of golf equipment with the development of products such as the Big Bertha Driver but now we are about more than just equipment.

Topgolf Callaway Brands leads change across all aspects of the game of golf – bringing diversity, innovation, new personality, new trends, and new lifestyle attitudes to how we play, how we work, and how we golf – both physically and virtually find out more information here: https://www.topgolfcallawaybrands.com/

We want to play a part in every single shot played and allow more people to enjoy more golf, in all its forms, across the globe.

By joining Callaway Golf South Pacific (CGSP), you also become part of the portfolio of brands within Topgolf Callaway Brands, an unrivalled tech-enabled Modern Golf and active lifestyle company delivering leading golf equipment, apparel, and entertainment. The portfolio of global brands includes Callaway Golf, TravisMathew, Toptracer, Odyssey, OGIO, and World Golf Tour (“WGT”). “Modern Golf” is the dynamic and inclusive ecosystem that includes both on-course and off-course golf.

Our company is a blend of experience and diverse backgrounds, and together we look to move the game and active lifestyle industry forward, and we want top-notch people to join us in that mission!

In the ever-changing world of eCommerce, we are in an exciting position to grow our online business across all brands. We are on the hunt for a dynamic and flexible eCommerce Coordinator to join our growing Marketing team located at our South Pacific Headquarters in Southeast Melbourne. During this incredibly exciting time in golf, we need someone who can step in and hit the ground running with fresh new ideas and a passion for sales growth and customer experience.

This position is for a 12-month fixed term contract. The successful candidate will be working full time, five days per week Monday to Friday 8.30am to 5pm. If you consider yourself an outstanding communicator with creative flair and have a passion for golf and sports, we want to hear from you! In this role you will be responsible to coordinate, administrate and support all ot Callaway Golf South Pacific eCommerce sites including marketplace stores.

ROLES AND RESPONSIBILITIES

• Support implementation, administration, customer service and ongoing support of CGSP ecommerce sites and marketplace stores
• Monitor online sales performance of ecommerce sites and marketplace stores
• Monitor customer and partner sites ensuring our products are displayed best in class
• Assist with the development of Standard Operating Procedure documentation for all online sale action points and workflows
• Meet and/or exceed online sales targets
• Work with our digital agency and marketing team for all digital marketing activities

Key Accountabilities & Role Objectives:

• Support development, customer service and maintenance of all branded online sites including marketplace stores and B2B offerings
• Liaise with key stakeholders and manage the Product Strategy for products sold via online sites
• Manage the Recommended Retail Pricing for products sold via online sites
• Work with development teams to discuss, develop, analyse, test and resolve usability or experience issues on marketplace stores and our websites end-to-end.
• Under guidance of Product Managers, assist with product data and content management within online sites including marketplace stores
• Source, administrate and monitor data, descriptions, assets and pricing accuracy of products being sold online within websites and marketplace stores
• Ensure all marketplace and online sales content is up to date and aligns with company policies and procedures.
• Monitor online sales performance and proactively suggest activity to increase online sales and improve customer experience.
• Coordinate the eCommerce business plan for brands and categories being offered online.
• Assist with internal training and online sales support.
• Collaborate with Marketing and contribute to a fully integrated digital marketing strategy including Digital advertising, Social, SEO, SEM and Content.
• Brief and manage the end-to-end delivery of digital graphic assets required for the website, marketplace stores and digital marketing campaigns.
• Brief and work with our digital agency and/or marketing team on paid search and social marketing campaigns in line with promotional calendar.
• Monitor customer and partner sites and provide administration assistance and guidance to ensure our products are displayed best in class
• Regular reporting to key stakeholders on the performance of digital marketing campaigns, marketplace stores and website performance.
• Keep up to date with industry trends and emerging technology to identify opportunities to grow the eCommerce channel and drive online sales performance.
• Provide support to other members of the team as required.

Experience & Skills required:

• Preferably 3-5 years’ experience in an ecommerce and/or digital marketing role; ideally including marketplace
• Good understanding of web design and web analytical software
• Good understanding on how to utilise social media and digital activities to reach company goals including sales targets
• Engaging copywriting skills
• Ability to work both independently and collaboratively
• Ability to adapt within a fast-paced environment and ever-changing digital trends
• Excellent time management skills, reliable, efficient and has ability to multitask and prioritise to meet deadlines

Education:

• Marketing Diploma or equivalent education in marketing and/or ecommerce

What we offer:

• Flexible Working arrangements.
• Salary sacrifice – novated leasing.
• Discounts on golf equipment and apparel.
• Discounts on luggage.
• Golf Industry discounts.
• Wellbeing Leave.
• Free onsite parking
• EV charging.
• Golf simulator and putting green in office
• Ongoing learning and career development.

If you are someone who can bring fresh ideas and enthusiasm to our team don’t delay and hit apply now! If you have any questions about this role and your suitability please don’t hesitate to reach out to Michael Gawne at cgsphr@callawaygolf.com . Due to the large number of applicants only shortlisted candidates will be contacted.