About us

TaylorMade Golf is a leading manufacturer of high-performance golf equipment with a long history of innovative industry leading products. TaylorMade’s technological advancements touch all sectors of the golf industry, including club customisation. TaylorMade golf continues to practice the same values as it did when founded in 1979, that is continuing to deliver products that help players of all skill levels reach their potential. Our mission remains the same, create the best performing golf products in the world.

Purpose & Overall Relevance for the Organization:

The Tech & Experiential Supervisor is a key execution and delivery role within the TaylorMade Pacific Marketing team. This role manages Tech Master Fitters across Victoria, setting KPIs, conducting monthly 1:1s, managing travel schedules, coaching on fitting technique, and developing career pathways. Reporting to the Marketing Manager, this role is responsible for the planning, coordination and delivery of product training programs, experiential activations, fitting operations, and Team TaylorMade athlete and ambassador programs.

Key Responsibilities:

• Plan, coordinate, and deliver product training, ensuring sales staff and fitters nationwide are equipped with current TaylorMade product knowledge
• Manage the TaylorMade Certified Professional (TCP) program end to end, including external and internal communications, reporting, content planning, and engagement tracking
• Build and execute a full-year TCP communication plan
• Maintain and service all partner training platforms (e.g. Drummond Golf) with up-to-date training modules and content
• Coordinate in-person training sessions nationwide ensuring attendance registers, feedback (SWOT analysis), and reporting are completed for every session
• Measure and report on training delivery vs plan, registration and attendance volumes, and engagement and feedback quality
• Market’s most credible TaylorMade fitting expert, attending global fitter summits, maintaining Trackman certification, etc.
• Manage TMPL staff, scheduling, and reporting monthly
• Track and report on metrics including voucher redemptions, number of fittings, partnership ROI, gifting, and booking capacity
• Manage giveaway inventory, ensuring stock availability and alignment with the MWB forecast
• Drive booking strategies to maintain and grow fitting utilisation rates
• In conjunction with the Product Manager, ensure all fitters are equipped with the latest fitting equipment (shafts, bags, etc.) with clear delivery schedules
• Develop and maintain asset registers by fitter location
• Coordinate stock on hand (SOH) updates from fitters twice annually (June and December)
• Create and elevate a fitting process (SOP) to ensure consistency across all fitting experiences and developing a measured outcome with key reporting capabilities
• Develop and manage a Fitter Digest communication program (monthly cadence) to maintain engagement with the fitter network
• Drive SelectFit network performance, quarterly account reviews, toolkit management, training compliance, ROI reporting
• Identify opportunities to enhance MFE/MFX programs and develop a rollout plan to retail partners
• Manage MFE/MFX strategies and be the day to day and with Global key contacts to ensure seamless execution
• Manage the full fitting technology ecosystem, Trackman, Foresight GC Quad, GEARS, MFE/MFX, ensuring all systems are operational, updated, and properly utilised
• Execute the full-year Team TaylorMade program across HPS, Ambassadors, Trainees, Professionals, and Elite Amateurs, including profile creation, content plans, product delivery, communication, gifting, and events
• Manage program reporting including contract status, YTD spend vs allocation, and content delivery
• Plan and execute the annual HPS Trips in conjunction with key stakeholders
• Manage youth programs with clear calendars, monthly communications through program managers, and program overviews

 Minimum Qualifications:

• 2–4 years’ experience in sports marketing, experiential marketing, event management, or a related field
• Certified club fitter
• Deep understanding of the golf market and its products
• Proven ability to manage multiple programs, stakeholders, and deadlines simultaneously
• Strong organisational skills with high attention to detail and follow-through
• Confident communication skills, both written and verbal, with the ability to engage trade, retail, and athlete audiences
• Proficiency in Microsoft Office (PowerPoint, Excel, Outlook) and project management tools
• Experience with training delivery, product education, or trade engagement programs
• PGA Member is highly desirable