About us

TaylorMade Golf is a leading manufacturer of high-performance golf equipment with a long history of innovative industry leading products. TaylorMade’s technological advancements touch all sectors of the golf industry, including club customisation. TaylorMade golf continues to practice the same values as it did when founded in 1979, that is continuing to deliver products that help players of all skill levels reach their potential. Our mission remains the same, create the best performing golf products in the world.

Purpose & Overall Relevance for the Organisation:

The Tech & Product Specialist role is a key execution and delivery role within the TaylorMade Pacific Marketing team. This role manages and executes global standards on fitting technique and is a technical expert on all product from concept to GTM execution. Reporting to the Product Manager, this role is responsible for the planning, coordination and delivery of product training programs and fitting operations.

This role requires a hands-on, detail-oriented professional who thrives in a fast-paced environment and can manage multiple programs simultaneously. The successful candidate will be instrumental in elevating consumer and trade experiences, driving engagement through training and education, and ensuring the TaylorMade brand is represented to the highest standard across all touchpoints.

Key Responsibilities:

Training:

• Plan, coordinate, and deliver product training, ensuring sales staff and fitters nationwide are equipped with current TaylorMade product knowledge.
• Manage the TaylorMade Certified Professional (TCP) program end to end, including external and internal communications, reporting, content planning, and engagement tracking.
• Build and execute a full-year TCP communication plan
• Maintain and service all partner training platforms (e.g. Drummond Golf) with up-to-date training modules and content.
• Coordinate in-person training sessions nationwide ensuring attendance registers, feedback (SWOT analysis), and reporting are completed for every session.
• Measure and report on training delivery vs plan, registration and attendance volumes, and engagement and feedback quality.
• Market’s most credible TaylorMade fitting and product expert, attending global fitter and product summits, maintaining Trackman certification, etc.
• Engage with Governing Bodies to drive training accreditation across the TaylorMade portal.

Fitting Operations:

• In conjunction with the Product Manager, ensure all fitters are equipped with the latest fitting equipment (shafts, bags, etc.) with clear delivery schedules.
• Develop and maintain asset registers by fitter location.
• Coordinate stock on hand (SOH) updates from fitters twice annually (June and December).
• Create and elevate a fitting process (SOP) to ensure consistency across all fitting experiences and developing a measured outcome with key reporting capabilities in conjunction with Senior National Sales Manager, Product & Marketing Manager and Global Operations.
• Develop and manage a Fitter Digest communication program (monthly cadence) to maintain engagement with the fitter network.
• Drive SelectFit network performance, quarterly account reviews, toolkit management, training compliance, ROI reporting.

Experiential Programs:

• Identify opportunities to enhance MFE/MFX programs and develop a rollout plan to retail partners.
• Manage MFE/MFX strategies and be the day to day and with Global key contacts to ensure seamless execution.
• Manage the full fitting technology ecosystem, Trackman, Foresight GC Quad, GEARS, MFE/MFX, ensuring all systems are operational, updated, and properly utilised.

Team TaylorMade – Athletes, Ambassadors & Programs:

• Execute the full-year Team TaylorMade program across HPS, Ambassadors, Trainees including profile creation, content plans, product delivery, communication, gifting, and events.
• Manage program reporting including contract status, YTD spend vs allocation, and content delivery.
• Plan and execute the annual HPS Trips in conjunction with key stakeholders.
• Manage youth programs with clear calendars, monthly communications through program managers, and program overviews.

Skills & Experience:

• Minimum 2 years’ experience in sports marketing, experiential marketing, event management, or a related field.
• Proven ability to manage multiple programs, stakeholders, and deadlines simultaneously.
• Strong organisational skills with high attention to detail and follow-through.
• Confident communication skills, both written and verbal, with the ability to engage trade, retail, and athlete audiences.
• Proficiency in Microsoft Office (PowerPoint, Excel, Outlook) and project management tools.
• Experience with training delivery, product education, or trade engagement programs.