About the role

Lead and manage daily front-of-house and bar operations to deliver exceptional hospitality to Members and guests. This role oversees staff supervision, high-standard event delivery, stock management, and compliance with all liquor and health regulations.

Key responsibilities

• Lead, supervise, recruit, onboard and mentor bar and casual floor staff
• Maintain high service standards and foster a positive high performing team culture
• Collaborate with the House Manager on staff training, development and performance management
• Deliver hands-on daily service of food and beverage
• Oversee opening and closing procedures, maintain cleanliness and presentation standards
• Ensure POS and bar IT systems operate smoothly
• Partner with the other bar supervisor to coordinate and execute Member functions, corporate golf days, and private events
• Ensure correct room setups, adequate rostering, and inter-departmental communication
• Build excellent rapport with Members to capture feedback and encourage event bookings
• Order beverages and Clubhouse supplies as directed

About you

• Ability to develop and maintain a well-trained, well-presented team with clear service standards and accountability
• Demonstrated service excellence and ability to maintain consistently high Member feedback ratings
• Strict adherence to Liquor Licensing and workplace health and safety standards
• Capability to conduct precise stocktakes and secure stock storage
• Ability to ensure seamless, fully staffed events delivered on time and presented to Club standards