The Opportunity

The PGA of New Zealand is seeking a highly motivated and organised Education & Operations Coordinator to support the delivery, growth and innovation of the PGA Education, while contributing across the wider operations of the Association.

What you will be doing:

Working closely with the Education Manager, this role is central to ensuring the successful delivery of the PGA Associate Programme and the ongoing enhancement of our education systems, content, and learner experience. Education is the heart of this role, but it doesn’t end there.

As a versatile member of a small, high-performing team, you will also contribute to member communications, services and events. You’ll play a hands-on part in some of the most significant projects in the Associations history, including the redevelopment of the PGA Associate Programme and adoption of a new Learning Management System, with a potential CRM implementation to follow.

This is more than an administrative role, it is an opportunity to directly shape the future of PGA education in New Zealand, while building experience across the full breadth of the golf industry. For the right person, this is the chance to learn across a wide range of skills, discover the facets of the industry you’re most enthusiastic about, and narrow your focus as your career develops.

At the PGA of New Zealand, we are here to empower and motivate our people to make a significant impact in their careers and lives, while elevating the standards of the PGA and the profession we serve. This is the opportunity to make your mark in the industry.

Key Responsibilities

Associate Programme Delivery

• Support the coordination and delivery of the PGA Associate Programme.
•  Assist with workshop planning, scheduling, and execution.
• Monitor Associate progression, engagement, and completion.

Pastoral Care and Learner Support

• Provide ongoing pastoral care and support to PGA Associates.
• Act as a key point of contact for Associate queries and wellbeing.
• Foster a high-performance, supportive learning environment.

Assessment and Education Quality

• Assist in marking assessments and providing structured feedback.
• Support moderation and benchmarking of education standards.
• Ensure consistency and integrity across all assessment processes.

Content Development and Innovation

• Assist in the development and enhancement of education content.
• Contribute to modern, industry-relevant learning materials.
• Support continuous improvements of programme structure and delivery.

Playing Ability Standards

• Support the administration and tracking of Playing Ability Tests
• Assist in benchmarking and maintain performance standards across the programme.

Strategic Projects, Systems and Technology

• Support the redevelopment and launch of the new PGA Associate Programme
• Play a key role in the implementation and ongoing management of:
  • New Learning Management System
  • New CRM System (future implementation)
• Maintain learner data, reporting and programme insights.

What you will bring:

• PGA qualification or other relevant qualification (highly desirable)
• Strong understanding of the golf industry (advantageous)
• Understands education delivery, Learning environments or training programmes.
• Experience with LMS, CRM, Excel, Word, SharePoint, & MS Teams systems.
• Highly organised with the ability to manage multiple priorities.
• Energetic and highly motivated with excellent attention to detail
• Excellent written and verbal communication skills
• Value relationships with a passion for supporting people

In addition, you must have NZ residency or a valid NZ work visa and current NZ drivers licence.

Who we are:

Golf New Zealand Korowhā Aotearoa (Golf NZ) is a not-for-profit incorporated society with charitable status established in 1910 as the governing body for golf in New Zealand. Golf NZ is responsible for leading, growing, and supporting the game nationwide. Golf is one of New Zealand’s most played sports, with over half a million participants engaging with the game each year across nearly 400 clubs.

As a sector, golf employs over 2,000 people and contributes more than a billion dollars to the national economy each year. The sport plays an important role in supporting the health and wellbeing of participants, strengthening communities, and providing valuable development opportunities for young people. Golf NZ is focused on increasing participation through a range of initiatives and programmes that promote diversity and inclusion.

Golf NZ is committed to fostering a safeguarding culture that protects everyone involved in the sport, particularly children and young people. The successful candidate will be expected to uphold safeguarding policies and contribute to a safe and inclusive environment.

About the PGA

The PGA of New Zealand is the governing body for professional golf in New Zealand, responsible for developing and supporting PGA professionals across coaching, club management, and the wider golf industry. It delivers a structured trainee programme to educate and accredit aspiring professionals, ensuring high standards of expertise, integrity, and service.

We are entering a transformative phase, evolving the education, member pathways, and professional standards to meet the future of the golf industry.

With the redevelopment of the PGA Traineeship Programme (Stages 1 & 2 complete, Stage 3 launching in 2027), we are committed to delivering a world-class, modern education system that develops high-performing PGA Professionals across coaching, business, and leadership.

This is a unique opportunity to be part of that evolution.